My boss appeared before the arbitrator with a signed consulting services agreement, a signed hosting agreement, and some e-mail documentation. The client apologized, paid us what he owed us and is still a client today.
Archive for the ‘Organization’ Category
The One With The Best Documentation Wins!
Posted in Being Prepared, Better Business Bureau, Customer Service, Invoice Dispute, Organization, tagged Angry Clients, Arbitration, Better Business Bureau, Contracts on September 9, 2008 | Leave a Comment »
Your Most Important Asset
Posted in Organization, tagged Glenngary Glenn Ross, Organization, Small Business Sales on July 24, 2008 | Leave a Comment »
“Sales” is a challenging profession. It comes with mountainous highs, and deep lows. Throw in a hefty set of expectations from management (and your family) and you have the potential for a pressure cooker job.