I serve others, and enjoy it. It leads to sales, which allows me to serve more, which leads to more sales. Simple huh? AND IT WORKS.
Archive for September, 2008
Want more business? Serve others.
Posted in Customer Service, Sales Leads, Talking to Clients, tagged New Business, Serving Others, Sumner Shortcuts on September 23, 2008 | 2 Comments »
The One With The Best Documentation Wins!
Posted in Being Prepared, Better Business Bureau, Customer Service, Invoice Dispute, Organization, tagged Angry Clients, Arbitration, Better Business Bureau, Contracts on September 9, 2008 | Leave a Comment »
My boss appeared before the arbitrator with a signed consulting services agreement, a signed hosting agreement, and some e-mail documentation. The client apologized, paid us what he owed us and is still a client today.
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